Kalya Bali Villa & Tour
Last Updated: September 2, 2026
Kalya Bali Villa & Tour respects the privacy of every visitor, guest, and customer. This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website, villa reservations, tour bookings, and communications with us.
By accessing our website, making a reservation, booking a tour package, or communicating with Kalya Bali Villa & Tour, you acknowledge that you have read and understood this Privacy Policy.
We may collect information that is necessary to provide our accommodation, tour packages, and related services, including:
Full name
Phone number or WhatsApp number
Email address
Reservation and travel information
Check-in, check-out, or tour dates
Number of guests or tour participants
Travel preferences or requirements voluntarily provided to us
Payment or transaction information
Other information voluntarily provided when communicating with us
We aim to collect only information that is relevant and reasonably necessary for reservations, services, communication, and business operations.
We may receive information when you:
Submit a form through our website
Make a villa reservation
Book a tour package
Contact us through email, WhatsApp, or other communication channels
Make a payment or transaction
Use our website
Make a reservation through third-party platforms such as Booking.com, Airbnb, Agoda, or other travel platforms
The information we collect may be used to:
Process and manage villa reservations
Process tour bookings
Confirm reservation and travel details
Communicate with you regarding your booking or services
Provide information about villas and tour packages
Assist with travel requirements that you have communicated to us
Process payments and manage transactions
Improve our website, accommodation, and services
Respond to questions, requests, or customer complaints
Comply with applicable legal or administrative requirements
We do not intentionally use personal information for purposes unrelated to our services, operations, or legitimate business needs without an appropriate basis.
Payments may be made through the available payment methods, including direct payment, bank transfer, or third-party platforms.
When a payment is processed through third-party platforms such as Booking.com, Airbnb, Agoda, or other payment providers, payment information may be processed and managed by those providers in accordance with their own privacy policies and terms.
We do not intend to collect or store payment card information directly when a transaction is processed through a third-party payment provider or platform.
Our website may use cookies and similar technologies to improve user experience, understand how the website is used, maintain website functionality, and improve our services.
Cookies may be used to remember certain preferences or provide information about how visitors interact with our website.
You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions or your overall browsing experience.
In certain circumstances, personal information may be shared with third parties when necessary to provide our services, including:
Booking or travel platforms such as Booking.com, Airbnb, Agoda, or other relevant platforms
Payment service providers
Website or technology service providers
Parties assisting with villa or tour operations
Other parties where disclosure is required by applicable law
We aim to work with reliable third parties and share only information that is relevant and reasonably necessary for the applicable service or legitimate purpose.
Our website may contain links to third-party websites or platforms, including booking platforms, payment providers, social media platforms, or other travel-related services.
We are not responsible for the privacy policies, security, or data-handling practices of third-party websites or platforms.
We recommend reviewing the privacy policy of each third-party website before providing personal information to them.
We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of personal information.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, manage reservations and services, maintain administrative records, complete transactions, and comply with applicable legal requirements.
When information is no longer required, we may delete or otherwise handle it in an appropriate manner based on our operational needs and applicable requirements.
Depending on applicable laws and regulations, users may have the right to:
Request access to personal information we hold about them
Request correction of inaccurate information
Request deletion of information in certain circumstances
Ask how their personal information is being used
Withdraw certain consent where processing is based on consent
Requests relating to personal information may be submitted through our official contact details. We may request additional information when reasonably necessary to verify and process a request.
Our website and services are not specifically directed at children for the purpose of collecting personal information without the involvement or consent of a parent or legal guardian where required.
If we become aware that a child's personal information has been provided to us inappropriately, we may take reasonable steps to address or delete such information in accordance with the circumstances and applicable requirements.
We may update this Privacy Policy from time to time to reflect changes to our services, business operations, technology, or applicable legal requirements.
The latest version will be published on our website together with the applicable last updated date.
We recommend reviewing this Privacy Policy periodically to remain informed about how we handle personal information.
If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us through:
Kalya Bali Villa & Tour
Address: Jalan Sedap Malam, Gang Popi 1 No, Denpasar, Bali, Indonesia
Email: kalyabalivilla@gmail.com
WhatsApp: +62 878-7693-0351
